People often call agile teams “self-steering” teams or “self-managing” teams. But surely someone must steer the team towards a long term goal? And how about activities that are typically performed by a department head, such as daily operations, coaching, coordination of vacation days, and employee performance management? The answer to those questions is, as with many things, “it depends”. It depends on the management activity and how far along the organization is in adopting an ABOK (Agile Body of Knowledge) way of working. Let’s first zoom out before we zoom in. Traditionally organizations are divided into silos. The division can for example be based on market segment, or geography, but is usually based on the activities people perform. So usually, IT people are pooled in the IT silo. If we look at such a traditional IT department, then within that silo there is usually more compartmentalization; such as a software development team, a network and system administrations team, a...